About emailing your financial institutionContact your financial institution directly if you have questions about your downloaded transactions or about any of your holdings and balances (for investment accounts). You can call your financial institution, or you can send email from the Online Center (if your financial institution supports the email feature).
- Choose Tools menu > Online Center. (Do it for me)
- Select the applicable financial institution (the one you want to contact or from which you received email).
- To create email
- On the Email tab, click Create.
- Select Email about online account.
- Click OK.
- Enter the appropriate information.
- Click OK.
- The message is added to the list of instructions to send and to the email status list.
- To read email
- Select the email message you want to read.
- On the Email tab, click Read.
- Click Print to print this message. (Optional)
- To delete email
- On the Email tab, select the email message you want to delete.
- Click Delete.
Notes
To send email about a specific online payment, make a payment inquiry.