If you use accrual-based accounting, you must track accounts receivable. Even if you don't use accrual-based accounting, you can use an invoices/receivables account to track estimates, invoices, and customer payments.
The invoices/receivables account is where you enter all customer transactions, including invoices, payments, credits, refunds, and finance charges. When you do so, Quicken lets you specify the real-life account into which the payment is actually deposited.
You can create one invoices/receivables account—for example, named Business invoices—to track the transactions for all your customers. Or you can add an account for each customer; for example, Smith & Brown invoices. If you have several businesses, you can add one invoices/receivables account for each business.
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