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Typical issues with account balance
The account balance will only display correctly if the following conditions are met:
The account register must be sorted by Date (ascending or descending). To sort by date, click on the Date column header.
No filters are selected and the Search field is blank. Clear or reset the filters and Search fields.
The Transactions view of the register must be selected, not the Spending, Income or Portfolio views.
There is only an individual account selected, and not a combined account view such as All Transactions, Cash & Credit, Credit Cards, etc.
Other solutions
Review the import log:
When you import your data, Quicken creates a log of all the tasks it performs during the import process. (In Quicken, choose Help > Show Logs in Finder and look for the Import logs).
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To fix this, simply identify the orphaned transfers and delete the duplicates.
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Troubleshooting and adjusting account Using Reconciliation History to fix a previous reconciliation |