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• If you were using your bank's Bill Pay service in Quicken for Mac 2007 or Quicken for Windows, you can continue to use it in this version of Quicken. Go to your account settings to make sure it's enabled. If it's not, click on Check for Bill Pay to see if it's available.
• If you are an existing Quicken user and already using Direct Connect, you may need to contact your financial institution to see if Quicken Bank Bill Pay is supported. If it is, ask them to enable Bill Pay for your accounts.
• If you've added a manual account, you need to contact your financial institution and check if it supports Direct Connect and Bank Bill Pay. If it does, you’ll need to set up transaction downloads for your account. Ensure that you select the Direct Connect option.